Privacy Policy

1. Introduction

At Nova Healthcare Consulting, we appreciate the trust you place in us when sharing your personal data. The security and privacy of that information are important to us.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, events, communications, and other business activities.

This policy applies to personal information collected in the course of operating our business and delivering our services. We are committed to protecting your privacy by maintaining appropriate security standards and responsible practices for the collection, storage, and use of personal information.

This Privacy Policy may be updated from time to time. We encourage you to review this page periodically to stay informed about how we protect your information.

2. Legal Basis and Requirement for Collecting and Processing Personal Data

Nova Healthcare Consulting processes personal data only where we have a lawful basis to do so under applicable data protection laws, including, where relevant, the General Data Protection Regulation (GDPR).

The legal bases on which we may rely include:

Consent: Where you have provided clear consent for us to process your personal data for a specific purpose, such as receiving information about our services, subscribing to communications, or participating in surveys, events, or conferences.

Contractual Necessity: Where processing your personal data is necessary to perform a contract with you or to take steps at your request before entering into a contract.

Legitimate Interests: Where processing is necessary for our legitimate business interests, provided that your interests and fundamental rights do not override those interests. This may include improving our services, website functionality, communications, and overall customer experience.

Legal Obligations: Where processing is necessary to comply with applicable legal, regulatory, or professional obligations.

Where consent is relied upon as the legal basis for processing, you have the right to withdraw your consent at any time.

3. What Information Do We Collect?

The information we collect may vary depending on how you interact with us, but may include:

• Information you provide by completing forms, such as your name, company name, job title, email address, telephone number, and location.

• Information provided when you contact us, enquire about our services, or communicate with our team.

• Technical information about your use of our website and services, such as your IP address, browser type, operating system, device information, pages visited, and time spent on our website.

• Information collected through cookies and similar technologies.

• Comments, feedback, survey responses, or other information voluntarily provided by you.

• Information related to your professional interests or engagement with our services.

• Other information that may help us improve our services, communications, and user experience.

4. How Is Information Collected?

Website Users

When you browse our website, we may collect certain information about your use of the site, including pages visited, time spent on the website, general location information, device details, and traffic data.

This information is generally used to understand how visitors interact with our website and to help us improve its performance, content, and user experience.

Mobile and Other Digital Users

Where our website or digital services are accessed through mobile devices or other platforms, we may collect anonymous or aggregated usage information to understand performance and improve the quality of our digital experience.

Where personal information is collected through a specific service, platform, or interaction, it will be handled in accordance with this Privacy Policy and applicable data protection laws.

5. Information Collected When You Use Our Website

When you access the internet, your internet service provider assigns an IP address to your computer or internet-capable device. When you visit our website, certain technical information may be automatically collected and logged.

This may include:

• IP address

• Hostname and domain name

• Date and time of access

• Browser type and version

• Operating system and device information

• Pages requested or visited

• General location information derived from your IP address

We may use this information for website administration, security, analytics, troubleshooting, and to better understand website traffic and usage patterns.

6. Automated Decision-Making and Profiling

Nova Healthcare Consulting does not use personal data for automated decision-making or profiling that produces legal or similarly significant effects on individuals.

Should this change in the future, we will update this Privacy Policy accordingly and provide appropriate information where required by applicable law.

7. Categories of Third Parties With Whom We May Share Personal Data

We do not sell your personal data.

Other than where expressly agreed by you, required to deliver our services, or permitted or required by law, we will not disclose your personal information to third parties except in circumstances such as:

• Trusted service providers, contractors, and professional advisers who support our business operations.

• Technology, cloud hosting, analytics, and website service providers.

• Event organisers or partners where you have registered for or participated in an event.

• Authorities, regulators, or other parties where disclosure is required by law.

• Third parties where necessary to protect our legal rights, property, safety, or the rights and safety of others.

• Parties involved in a merger, acquisition, restructuring, sale, or transfer of all or part of our business or assets.

• Providers receiving aggregated or anonymised data that does not identify you personally.

Where we engage third-party service providers to process personal data on our behalf, we take reasonable steps to ensure that appropriate contractual, organisational, and security safeguards are in place. Such third parties are permitted to process personal data only for specified purposes and in accordance with applicable data protection and confidentiality obligations.

8. Security Measures

We have implemented appropriate technical, organisational, and administrative measures designed to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

These measures include:

• Restricting access to personal information to authorised employees, contractors, and service providers who have a legitimate business need to access it.

• Ensuring that individuals handling personal information are subject to appropriate confidentiality obligations.

• Maintaining procedures to identify, assess, and respond to suspected data security incidents.

• Taking reasonable steps to notify affected individuals and relevant authorities where required by applicable law.

While we take appropriate measures to protect your information, no method of transmission over the internet or electronic storage is completely secure. Users should also take reasonable precautions to protect their own devices, accounts, and personal information.

9. Cross-Border Transfer of Information

Nova Healthcare Consulting may store or process personal information in locations outside the country in which it was originally collected, including through trusted service providers or cloud infrastructure.

Where personal information is transferred internationally, we will take reasonable and appropriate measures to ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

10. How We Protect Your Personal Information

We use appropriate physical, technical, and administrative safeguards to protect the personal information we collect.

Access to personal information is restricted to individuals who require it to perform their professional responsibilities or provide services on our behalf.

We also take reasonable steps to ensure that our employees, contractors, and service providers understand the importance of maintaining the confidentiality and security of personal information.

You should take appropriate measures to protect your own personal information, including keeping login credentials, passwords, and access information confidential where applicable.

11. Cookies

Cookies are small text files that may be placed on your computer or mobile device when you visit a website. They are commonly used to help websites function effectively, remember preferences, understand user behaviour, and improve the overall browsing experience.

We may use cookies and similar technologies to:

• Understand how visitors use our website.

• Analyse website traffic and performance.

• Improve website functionality and user experience.

• Remember certain user preferences where applicable.

Most browsers allow you to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or performance of some parts of our website.

For more information about cookies and how to manage them, you may refer to your browser’s help settings or relevant independent resources.

12. Disclosure of Personal Data

We may disclose or transfer personal data in connection with:

• The sale, transfer, merger, restructuring, or acquisition of all or part of our business or assets.

• A change in ownership or corporate structure, where the new owners may continue to use personal data in accordance with this Privacy Policy.

• Compliance with applicable laws, regulations, legal processes, or enforceable governmental requests.

• Protecting the rights, property, security, or safety of Nova Healthcare Consulting, our clients, users, or others.

We require third parties handling personal information on our behalf to respect the security and confidentiality of that information and to process it only for authorised and specified purposes.

13. Third-Party Websites and Sources

Our website may contain links to third-party websites, platforms, or services.

Please note that these third parties operate independently and are governed by their own privacy policies. Nova Healthcare Consulting is not responsible for the privacy practices or content of external websites.

We may also receive information from third-party sources where permitted by law, including:

• Website analytics providers.

• Professional networking and communication platforms.

• Publicly available sources.

• Business partners and service providers.

Any personal information received from such sources will be handled in accordance with applicable data protection laws and this Privacy Policy.

14. Your Data Protection Rights

Depending on your location and the applicable data protection laws, you may have certain rights regarding your personal information, including:

• Right of Access – To request access to the personal data we hold about you.

• Right to Rectification – To request correction of inaccurate or incomplete personal data.

• Right to Erasure – To request deletion of your personal data where there is no lawful reason for us to continue processing it.

• Right to Restrict Processing – To request that we restrict the processing of your personal data under certain circumstances.

• Right to Data Portability – To request your personal data in a structured, commonly used, and machine-readable format where applicable.

• Right to Object – To object to the processing of your personal data where we rely on legitimate interests or other applicable legal grounds.

• Right to Withdraw Consent – To withdraw consent at any time where processing is based on your consent.

To exercise any of these rights, please contact us using the contact details provided on our website.

We will respond to valid requests in accordance with applicable data protection laws.

15. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or other operational considerations.

Any updated version will be published on this page. Where significant changes are made, we may provide additional notice where required by applicable law.

We encourage you to review this Privacy Policy periodically to stay informed about how Nova Healthcare Consulting collects, uses, and protects your personal information.